Refund & Replacement Policy

At ScopeFitness we want you to be completely satisfied with your purchase. While all sales are final (we do not offer refunds due to buyer's remorse), we're happy to help if you receive a defective item.

Defective Items

If you receive a product that is damaged or defective, please contact us within 14 days of receiving your order. To help us quickly resolve the issue, please include:

- A photo or video clearly showing the defect. This allows us to assess the problem and find the best solution.

- Your order number.

Our Commitment to Sustainability

As part of our commitment to reducing our carbon footprint, we strive to minimize unnecessary returns. After reviewing your photo or video, we'll offer you one of the following options:

Replacement: We'll gladly send you a brand-new replacement of the defective item, free of charge.

Refund: We can issue a full refund for the purchase price of the defective item.

This helps us reduce shipping and waste, contributing to a more sustainable planet. Every little bit counts!

Sales Items

Note that all Sales items are final and cannot be returned under any circumstances.

If you have any questions about our returns policy, please don't hesitate to contact us.